Austria 
Belgium 
Canada 
Denmark 
Finland 
France 
Germany 
Italy 
Mexico 
Netherlands 
Norway 
Poland 
Spain 
Sweden 
United Kingdom 
USA 
Full time
Hybrid
Springvale, Australia
Sales & Service Coordinator
Join Essity, a global leader in hygiene and health, where our purpose is Breaking Barriers to Well-Being. We’re committed to improving lives and driving positive change for society and the environment. At Essity, you’ll feel valued, empowered to grow, and supported in a collaborative and open atmosphere.
About the Role:
As a Sales & Service Coordinator, you’ll play a pivotal role in ensuring our Sales and Customer Experience teams operate seamlessly. Acting as the central coordination point for sales systems and processes across Australia and New Zealand, you’ll help drive efficiency, enhance customer satisfaction, and support the adoption of innovative tools and workflows.
You’ll be part of a close-knit team with exposure to sales operations across Australia and New Zealand. This is a highly collaborative role that also connects you with cross-functional teams, offering excellent learning opportunities and broad business insight.
What You Will Do:
Coordinate and maintain core sales systems, including CRM, CPQ processes.
Oversee customer support workflows and ensure timely, accurate execution of agreements and pricing updates.
Manage lead routing and distributor onboarding to enable smooth integration.
Provide administrative support for campaigns, tenders, and marketing initiatives.
Monitor data integrity and deliver actionable reports to stakeholders.
Act as the first point of contact for system support and liaise with IT for enhancements.
Build strong relationships with internal teams and external partners to remove barriers and create value.
Who You Are:
Experienced in Sales Operations or Sales Support (2+ years preferred).
Skilled in Microsoft Office Suite and confident learning new software.
Intermediate Microsoft Office skills, including hands-on experience with Excel functions such as pivot tables and formulas.
Strong communicator with problem-solving and analytical abilities.
Customer-focused, detail-oriented, and adept at managing multiple priorities.
Collaborative team player with a continuous improvement mindset.
Bonus: Experience with SAP and FMCG environments.
Full working rights in Australia
What We Can Offer You:
Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment.
At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere.